Chatbots & Virtual Assistants
Optimize Operational Efficiency with AWS-Powered Conversational AI
At Ingeno, we develop custom intelligent chatbots and virtual assistants tailored to streamline operations, reduce costs, and boost productivity for our clients. Leveraging AWS-powered solutions, we automate high-volume, repetitive interactions, enabling your team to focus on complex, high-value tasks while ensuring consistent service quality and measurable operational improvements.
Your benefits
We identify high-value opportunities aligned with your strategy.
Deliver rapid business impact
Our approach accelerates AI from prototype to production.
Scale AI with confidence
We leverage AI and MLOps expertise to ensure sustainable, scalable deployments.
A Trusted Partnership
X 
As an AWS Advanced Partner, Ingeno leverages the latest AWS AI and automation services to deliver secure, scalable, and integrated chatbot solutions. Our expertise in enterprise integration and operational automation ensures that your custom solution is optimized for your unique business needs, delivering clear operational metrics and tangible value.
Our process
Define your strategy
Identify high-impact AI opportunities aligned with your business goals and market needs.
Validate Assumptions
Validate your AI solution’s feasibility with a prototype, using real-world data.
Deliver Value
Scale and implement your first AI iteration to achieve measurable business impact.
Conversational AI for Business Transformation
Ingeno designs and implements automated conversational systems that address critical operational needs across your organization. Our solutions enable internal process automation, such as IT helpdesk, employee onboarding, and knowledge management, as well as business operations like procurement assistance, inventory management, and reporting automation. For service delivery, we deploy chatbots that handle customer support, order processing, and service scheduling, ensuring seamless and efficient interactions at every touchpoint.
Business Benefits
By automating routine workflows, our chatbots accelerate resolution times and free up staff for more complex issues. This strategic reallocation of resources optimizes operational efficiency and allows your organization to scale effortlessly, handling volume fluctuations without additional staffing costs. Our solutions also provide valuable analytics, offering insights into conversation patterns and operational trends to drive continuous improvement.
Technical Approach
Our architecture integrates AWS’s advanced AI capabilities for robust, enterprise-grade automation. We ensure seamless connections to your CRM, ERP, ticketing systems, and knowledge bases, orchestrate complex multi-step workflows, and deliver performance analytics through intuitive dashboards. This approach guarantees operational excellence and measurable ROI for every client.